Can I reserve and buy a ticket via holidayoutlet.ca ?
Yes! HolidayOutlet.ca is the permier Canadian multi-functional reservation system on the web.
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What if there is a problem with my ticket?
You can dial the number on your receipt. A professional representative will help you with any problems that occur.
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How are the tickets delivered?
After purchasing your ticket on-line, you should print your confirmation screen and this will act as your receipt. A holidayoutlet.ca representative will contact you to arrange delivery of your ticket(s). Options include Airport Pick-up, over-night courier, or three-day courier service.
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Will I have to give my credit card information over the net?
Yes, it is necessary. However, t is just as safe to use your credit card on our site as it is at your favourite restaurant - maybe even safer. Moreover, the rules regulating credit card usage are the same on the Internet as they are for other utilities. You would be responsible for no more than $50 in the event of fraud.
With a single click you can access holidayoutlet.ca and see all your transactions protected by SSL technology protocols and normal private network security systems. SSL technology scrambles your credit card information BEFORE it even gets to the net. This renders Internet purchases as safe as telephone purchases. We will protect the security of your credit card.
As soon as you purchase something via holidayoutlet.ca, your credit card will be protected against all non-authorized usage. If non-authorized fees are charged to your credit card within the 12 months following your transaction with holidayoutlet.ca, you are held responsible for the fees only to a maximum of $50 (under certain reasonable conditions).
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Why should I deal with holidayoutlet.ca instead of other agencies over the net?
Whether for pleasure or business, holidayoutlet.ca is the travelling tool for you. We have developed special technology in order to meet your precise needs and added a special touch in order to understand you, the customer, better than any other on-line system available. We offer the biggest selection of charter airline deals available in Canada.
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How will I know that I am getting the best prices?
While surfing our site, you have access to all the information available from airline companies dealing with the SIREV booking system. After studying all possibilities and having selected a flight that corresponds to your needs, the first criteria of our technology is to help you find the absolutely lowest price available. That is exactly what you will get each and every time.
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How can I suggest improvements for the holidayoutlet.ca site?
Suggestions are more than welcome. There is a comments button on our site.
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I saw an ad for a flight with a better price. Why is it that I do not get this price via holidayoutlet.ca?
There are two possible reasons:
Firstly, we only display live intentory of available seats. It is possible that the price you saw advertised is now sold out.
Secondly, it is possible that a special fare is being offered by a re-seller that has already purchased seats from an airline and which they are re-selling to the public.
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I know that this airline has a flight for this time, but it is not listed on holidayoutlet.ca. Why?
We only show available seats. If the flight is sold out, it will not be displayed.
If you have any other questions or comments, please send us an email and we'll respond promptly. Thank you!
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